Unit 4: On The Phone – Vocabulary and Grammar
Vocabulary
Communication Methods
- Communicate: İletişim kurmak
- Communication: İletişim
- Online communication: Çevrimiçi iletişim
- Conversation: Sohbet, muhabbet
- Call/Phone: Telefonla aramak
- Call center: Çağrı merkezi
- Keep in touch: İrtibatta kalmak, iletişimi koparmamak
- Text a message: Mesaj yazmak
- Send a message: Mesaj göndermek
- Leave a message: Mesaj bırakmak
- Make a phone call: Telefon görüşmesi yapmak
- Write a letter: Mektup yazmak
- Write a postcard: Kartpostal yazmak
- Send an e-mail: Mail göndermek
- Use social networks: Sosyal ağlar kullanmak
- Talk face to face: Yüz yüze konuşmak
- Meet up: Buluşmak
- Share: Paylaşmak
Historical Communication
- Smoke signals: Duman sinyalleri, dumanla haberleşme
- Messenger birds: Haberci kuşlar
- Printing machine: Yazıcı
- Transatlantic television transmission: Transatlantik televizyon yayını
- Telegraph: Telgraf
Modern Communication Technology
- Telephone: Telefon
- Cell phone: Cep telefonu
- Smartphone: Akıllı telefon
- Application: Uygulama
- Technological developments: Teknolojik gelişmeler
General Verbs & Actions
- Invent: İcat etmek
- Warn: Uyarmak
- Confirm: Onaylamak
- Hang up the phone: Telefonu kapatmak
- Make a complaint: Şikayet etmek, bir şikayette bulunmak
- Change/Return a product: Bir ürünü değiştirmek/iade etmek
- Report problems with delivery: Teslimatla ilgili sorunları bildirmek
- Learn about a bill: Fatura hakkında bilgi edinmek
- Book a flight ticket: Uçak bileti rezervasyonu yaptırmak
- Learn about something more: Daha fazla şey öğrenmek
- Buy something: Bir şey satın almak
- Ask for a service: Servis talep etmek
- Put someone through to someone: Birini birine bağlamak (telefonda)
- Connect: Bağlamak, bağlanmak, iletişim sağlamak
- Hold on: Hatta kalmak, hatta beklemek
Purposes of Using Phones/Internet
- Have information from distant places: Uzak yerlerden bilgi almak
- Improve a foreign language: Yabancı dili geliştirmek
- Find your way in the traffic: Trafikte yolunu bulmak
- Share ideas and opinions: Fikirlerini ve düşüncelerini paylaşmak
- Play an educative game: Eğitici oyun oynamak
- Solve puzzles: Bulmacaları çözmek
- Make a video: Video yapmak
- Learn the lyrics of a song: Şarkının sözlerini öğrenmek
- Translate a sentence: Bir cümleyi çevirmek
- Practice your lessons: Derslerini çalışmak
- Buy something online: Bir şeyi internet üzerinden (çevrimiçi) satın almak
- Learn how to cook something: Bir şeyi nasıl pişireceğini öğrenmek
- Give tips about a foreign country: Yabancı bir ülke hakkında ipuçları vermek
- Order something to eat: Yiyecek bir şey sipariş etmek
Helping Others & Social Responsibility
- Help the people in need: İhtiyacı olan insanlara yardım etmek
- Help disabled children: Engelli çocuklara yardım etmek
- Donate: Bağışlamak
- Plant trees: Ağaçlar dikmek
- Give medical care: Tıbbi bakım vermek
- Collect garbage for a clean environment: Temiz bir çevre için çöp toplamak
- Send materials to the refugees: Mültecilere malzemeler göndermek
- Say good wishes: İyi dileklerini söylemek
Adjectives & Adverbs
- Easy: Kolay
- Fast: Hızlı
- Available: Uygun
- Old-fashioned way: Eski (moda) yollar
- Throughout: Boyunca, süresince
- Voluntary: Gönüllü
Nouns (General)
- History: Tarih
- Purpose: Amaç
- Soldier: Asker
- Commander: Komutan
- Range: Aralık, menzil, ara, mesafe
- Reality: Gerçeklik
- Gift: Hediye
- Customer: Müşteri
- Single ticket: Tek yönlü bilet / Tek kişilik bilet
- Return Ticket: Gidiş dönüşlü bilet
- Ticket price: Bilet fiyatı
- Flight reservation: Uçuş rezervasyonu
- Flight cost: Uçuş bedeli
- Departure: Kalkış
- Arrival time: Varış zamanı
- Travel agent: Seyahat acentası
Phrases
- For the sake of: … yararına, … uğruna
- I beg your pardon: Affedersiniz, affınıza sığınıyorum, özür dilerim
Grammar: On The Phone – Useful Phrases
Here are some examples of phrases you can use during phone conversations.
Greeting and Introducing Yourself: When answering the phone or introducing yourself:
- Hello/Hi!
- Hello, it is Tom speaking.
- Hi, this is Tom calling.
- Hi John, Tom speaking.
- Hello, how can I help you?
- Hello, ABC company. May I help you?
Asking to Speak to Someone: When you want to speak to a specific person:
- May I speak/talk to Tom?
- Can/Could I talk to Tom, please?
- Is Tom there?
- Is Tom in, please?
Fen liseleri taban puanları ve yüzdelik dilimleri için sayfamızı takip ediniz.07
Indicating Someone is Unavailable: When the person called is not available or not present:
- I’m sorry, he/she is not available now.
- I’m sorry, but Tom is busy at the moment.
- I’m afraid he/she is not at home. Would you like to leave a message?
- Tom isn’t here/in. May I take a message?
Connecting or Holding Someone: When connecting the caller to someone else or asking them to hold the line:
- Hang on a minute, I’ll put you through to Mr. Brown.
- Could you hold on a moment, please?
- Hold the line, please.
- Just a second, please. I’ll get Tom.
- Wait a minute, please.
Saying You Will Call Back: When indicating that you will call back or get in touch soon:
- I’ll call back as soon as possible.
- I’ll get (back) to you in five minutes.
- I’ll talk to you soon/later.
- I’ll contact with you in an hour.
- I will get in touch with you ten minutes later.
Leaving a Message for Someone: When you want to leave a message for the person called:
- Can you please tell her that Tom called?
- Can/Could you tell him to call Tom as soon as possible, please?
- Can/Could you tell her that we’ll meet at Sun Cafe after school, please?
- Can/Could you ask him to call me back, please?
- Can/Could you tell him to get to me back as soon as possible?
- Can/Could you say her to contact me?
- You can say him Tom called, please.
- Please tell him that I’m waiting for his call.
Asking for Repetition or Clarification: When you don’t understand the other person or want them to repeat what they said:
- I’m sorry, I can’t hear you well.
- It’s a bad line. Could you speak loudly, please?
- I didn’t understand. Can/Could you repeat that, please?
- Repeat it, please.
- Say it again, please.
- Can you speak slower, please?
- Can you say it slowly, please?
- I’m sorry. What did you say?
- What?
- I beg your pardon?
- Pardon me/Excuse me?
Grammar: “WILL” for Instant Decisions
We use the “will” structure to talk about decisions made at the moment of speaking.
Examples:
- I will call you. (Seni arayacağım.)
- I will join you. (Size katılacağım.)
Dialogue Example: Tim: Tim speaking. Susan: Hi, Tim. This is Susan. Where are you? Tim: I’m in the cafe. I will eat something. What about you? Susan: Well, I don’t know. I guess I will go to the shopping mall. Tim: Good! Have a nice day! Bye! Susan: Thanks, enjoy your meal. See you.
